Refund and Return Policy

Effective Date: 15 January 2025
Support Email: support@glowkit.in

1. Refund Policy

• Refunds are processed only for defective or damaged products.
• To initiate a refund, you must notify us within 7 days of delivery.

2. Return Policy

• Products must be unused, in their original packaging, and include proof of purchase.
• Returns will not be accepted for opened skincare products due to hygiene reasons.

3. Refund Process

• Refunds are credited to the original payment method within 7-10 business days after approval.

4. Non-Refundable Items

• Gift cards, promotional items, and items purchased during sales are non-refundable.